Contact information

hank you for shopping with Tinypuffs. We're committed to providing excellent customer service and are happy to assist with any questions about your orders, products, shipping, or returns.

Customer Support

If you need assistance, please contact us using the details below:

Business Name:
Tinypuffs

Website:
https://tinypuffs.myshopify.com

Email:
zacharyperkins220@gmail.com

Phone:
+44 7851 058392

Business Address:
21 Russell Road
Gravesend, DA12 2RT
United Kingdom

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday: 10:00 AM – 4:00 PM (GMT)

Sunday & Public Holidays: Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

Please include the following information when contacting us about an order:

  • Your Order Number
  • Your Full Name
  • The Email Address used for the order
  • A brief description of your inquiry

This helps us assist you as quickly as possible.

Returns & Refunds

If you wish to request a return or refund, please contact us before sending any items back. Our support team will provide return instructions and assist you throughout the process.