Shipping policy
Thank you for shopping with TinyPuffs. We are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 3–5 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday, excluding public holidays. Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Time
Estimated delivery time is 7–15 business days after your order has been processed.
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any free shipping promotions will be displayed on our website when applicable.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).
Customs & Import Duties
For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. TinyPuffs is not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery period, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Website: tinypuffs.myshopify.com
Email: zacharyperkins220@gmail.com
Phone: +44 7851 058392
Business Address:
21 Russell Road
Gravesend, DA12 2RT
United Kingdom